Terms of service

 Terms of Service
Welcome to Luune (hereinafter referred to as "we," "our," or "Luune"), which provides services including, but not limited to, Donut hardware and the Luune App (hereinafter referred to as the "App"). Before using our services, please read these terms and conditions (hereinafter referred to as the "Terms") carefully. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. Acceptance of Terms
1.1 Agreement to Terms: By registering an account, downloading the App, subscribing to services, or otherwise using any Luune services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
1.2 Changes to Terms: We reserve the right to modify these Terms at any time. The updated Terms will take effect upon posting unless otherwise stated. Please review this page periodically to stay informed of any changes.
2. Service Description
2.1 Donut Hardware: This all-in-one smart sleep light system with speakers supports multi-device integration and management.
2.2 Luune App: The Luune App is designed to enhance users' well-being, providing personalized lifestyle suggestions, mood management, and self-expression features.
3. User Eligibility
3.1 Age Requirement: You must be at least 13 years old to independently use our services. If you are under 13, please use our services under parental supervision.
3.2 Account Registration: Certain features require account registration, and you must provide accurate and complete information. You are responsible for maintaining the accuracy and security of your account information.
4. User Responsibilities
4.1 Lawful Use: You agree to use our services only for lawful purposes and in compliance with all applicable laws and regulations.
4.2 Prohibited Conduct: You may not engage in the following actions:
Accessing or interfering with our services or servers without authorization;

Distributing viruses, malware, or other harmful code;
Infringing on the intellectual property or privacy rights of others;
Engaging in any activity that harms our reputation or services.


5. Subscriptions and Payments
5.1 Subscription Plans: The App offers various subscription plans. Details can be found on our website. Subscription plans may include auto-renewal features, which you can manage or cancel at any time in your account settings.
5.2 Payment Methods: All fees are denominated in USD and can be paid via credit card, debit card, or other supported payment methods.
5.3 Refund Policy: Refunds for subscription-related fees follow the official App Store or Google Play refund policies. Please review the relevant terms before subscribing. Refunds for Donut hardware follow our Return Policy page, which takes precedence.
6. Privacy and Data Protection
6.1 Privacy Policy: We are committed to protecting your privacy. Please refer to our Privacy Policy to learn how we collect, use, and safeguard your personal information.
6.2 Data Security: We implement reasonable technical and administrative measures to protect your data from unauthorized access, use, or disclosure.
7. Intellectual Property
7.1 Ownership: Unless otherwise stated, Luune owns all intellectual property rights related to the services, including but not limited to trademarks, patents, copyrights, and trade secrets.
7.2 Authorized Use: We grant you a non-exclusive, non-transferable, limited license to use our services for personal, non-commercial purposes. You may not copy, modify, distribute, or otherwise use our services without our explicit permission.
8. Disclaimers and Limitation of Liability
8.1 Service Provision: We strive to provide stable and secure services but do not guarantee uninterrupted or error-free operation.
8.2 Limitation of Liability: To the extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our services.
9. Dispute Resolution
9.1 Governing Law: These Terms are governed by the laws of the State of Utah, USA.
9.2 Dispute Resolution: Any dispute arising from these Terms or the services should first be resolved through friendly negotiations; if unresolved, it may be submitted to a court with jurisdiction in the State of Utah.
10. Contact Information
If you have any questions or need further information regarding these Terms, please contact us:
Email: support@hiluune.com
Website: https://hiluune.com